FAQs

We offer fast delivery to the order machine (Omniva) and the courier to your office or home.

Omniva mail order machine - goods are delivered to the place within 24 hours after the parcel is sent. 

Сourier  - goods are delivered to the place within 24 hours after the order of the courier.

Do not worry! Go to the login page and click on the link “Forgot your password?” Enter the e-mail address linked to your previous ArsenPrint.com account and confirm it by clicking on the link “Confirm”. We will send you a new password via e-mail.

Comfortable payment system: Swedbank, SEB, Luminor, Danske, LHV, Coop, Pocopay and Liisi ID + PayPal.

To get a discount, you need to enter your unique code into the field stating “Coupon Code” in your Shopping Basket and then click on the clink “Redeem”.

There are three options for designing and customizing a product. Click a product on the left-hand panel and choose one of the options.

1. Custom Design: lets you customize the products. Click it to open the design studio and use multiple tools to create your own design.

2. Upload Design: using this option, you can upload your own JPG, JPEG, GIF, PNG, EPS, AI, PDF and PSD images.

3. Browse Design: use this to select hundreds of pre-loaded templates. Work on them or customize them through our design studio.

To resize the added image, you need to move the mouse cursor to its corner and pull.

To add text to your design, you need to click on the letter "T", then a table with settings for size, font color will appear.